The bottom line
determining and communicating the value of the special library
Library planning
Special libraries
Coût-efficacité
Cost-Benefit Analysis
Evaluation Studies
Libraries, special collections
Evaluatie
Mesure
Efficacité organisationnelle
Library administration
Cost effectiveness
Bibliothèques
Organizational effectiveness
Planification
Measurement
Organization & administration
Libraries
Communication
Administration
Evaluation
Planning
"Describing how value is added and how it can best be measured, Joseph Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effect…
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